SpeQue feedback management gives you better control to effectively communicate with your customers.
View detailed insights for the feedback captured from customers
Get item wise rating from your customers and compare the popularity of menu items
In order to fill this gap, we came up with a digital feedback system for restaurants. After having worked with hundreds of restaurants over the past few years, we realise that digital feedback works much better for restaurants than age-old paper-based feedback forms. Let us have a look at the top 5 reasons why you should invest your time in collecting your customers’ feedback.
SpeQue restaurant feedback management system not only helps restaurant owner’s to capture real-time feedback and understand customer sentiments (using sentiment analysis) but it also helps them capture customer data (name, mobile no, email id, DOB and anniversary).
Feedbacks are a good way to show your customer's that you care about them and are willing to listen. It's a good way to make them feel heard and to engage with them through campaigns & greetings messages. Since it becomes essential to listen and respond to customers, feedbacks become a mandatory requirement to your restaurant business.